Select your email account to highlight it, then select the "New" button.Ħ. In the list in the center of the new window, double click the profile you'd like to add an email account, this is typically your “Default Outlook Profile”. With Outlook closed, open the "Mail" settings by searching in the search bar, from the Start menu, or in the control panel.ģ. Any messages sent will have the “reply-to” address of the Outlook mailbox profile that is open.1.
Open your word document and complete the mail merge using the Excel doc. Double click on the shortcut you created on the desktop. Close Outlook – make sure there is no Outlook icon in the bottom right corner of the taskbar. Create the Excel spreadsheet of names and addresses. Create your mail merge document in Word. Enter the name you would like to appear on the shortcut. "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox. If you have Office 2019 (64-bit version). "C:\Program Files (x86)\Microsoft Office\Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox. If you have Office 2016 (32-bit version),. Enter the following, for name-of-secondary-mailbox use the name you chose in the step 1. Right-click on your desktop Choose New>Shortcut. Note the profile name for the resource mailbox you created above. Setup Shortcut on your desktop to open this new profile (Usually for mail merge cases only) Choose whether you would like this to be your primary profile by selecting " Always use this profile.". Wait for a few minutes until you have all green check marks and select Finish. Select the box "Remember my credentials". In the password field, enter your EID password. 
For the username (first box) enter your primary Office 365 email address. A window will popup asking for username and password. Leave the password fields blank and select the Next button. Enter the Resource Mailbox email address:. (You will use this name setting up the shortcut below) 
Enter a name for the profile being created.Setup an Outlook profile for a shared resource mailbox
Student employees often configure Unit resource mailbox using this method. Follow the steps below to setup an Outlook profile for the shared resource mailbox as the primary mailbox in Outlook. An Outlook profile can be setup to access a shared mailbox or to send “mail merged” messages to a list from an Excel spreadsheet from a shared resource mailbox email address.
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